Faith Debugged

Spiritual Insights from an Exterminator

Throwing Team Members Under The Bus

Nothing is more important than knowing you can trust your team members. They’re not on the opposite team. They’re not the enemy. They’re not out to destroy you. They’re the ones who you’re supposed to count on, trust in, confide in, and rely on. Your team members are the ones you’re yoked with, partnered with, unified with. There should be no hostility between you.

That is why the other day when one of my team members done something wrong, I didn’t verbally attack them in front of the customer or the other team members. I didn’t openly correct them in front of others. We have a saying around here. We call that “throwing someone under the bus.” That I didn’t do. That’s not how you correctly and appropriately manage a team or handle an issue with a team member. That would be total disrespect toward those you work with. That is unacceptable.

So how do you diffuse a situation when it comes to relieving tension between you and a team member? One on won. Did you catch how I wrote that. When you speak one on one alone from others, you both win. No one is treated like an insubordinate. No one is being thrown under the bus. Two people talking about a situation that only involves the two talking is a win-win situation.

Understand that one may not understand the other. That’s when situations need to be brought before management. But a simple issue does not need to be discussed with customers nor team members uninvolved. One to won. It’s the best way to handle situations and both team members learn to work with one another and become better communicators with each other.

So when you feel the need to complain to your customer about a team member, DON’T! When you feel the need to complain to a team member about another team member, DON’T! It’s called gossip, tearing down, discouraging, and flat-out throws your team member, your team and ultimately the whole business under the bus. That’s bad for you, me, us and business all together.

I know using Matthew 18:15-19 might be a stretch but it’s principles still ring true. If you have an issue with a brother, go to him and discuss it with him. I like what verse nineteen says. “Truly I tell you that if two of you on earth agree about anything they ask for, it will be done for them by my Father in heaven.” How awesome is that.

May you speech be encouraging and may it build others up and not tear down. Ephesians 4:29 says  “Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those who listen.”

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July 1, 2011 Posted by | devotion, Leadership | , , , , , | Leave a comment

Lead By Serving

Today I had the opportunity to see servant leadership in practice. I was drilling holes at a Kingdom Hall and the maintenance guy there was sitting and watching. He decided to get up and help. He displayed such servant-hood by sweeping up the concrete dust I was creating by drilling holes in the slab.

I know this might seem minor but to me it was a major detail. Firstly, I hate sweeping that dust up. It gets everywhere and it’s difficult to get it all up. Secondly, he didn’t have to. He was paying me to do the work. But he chose to help out. This is what it means to serve and by serving you become a leader. You demonstrate leadership by taking care of the necessities without being told and doing the work that’s not yours to do but you understand the “see a need fill a need” statement.

This is the epitome of Jesus’ point in his parable on humility. In Luke 14:7-11, it he says don’t sit at the head of the table. If someone more distinguished than you comes, the host will move you to the furthest seat. Yet sit at the back of the table so the host might honor you by moving you to a better seat.

11 For all those who exalt themselves will be humbled, and those who humble themselves will be exalted.

Isn’t it true that you are led by those who tend to get their hands dirty rather than those who tend to look down on you as the grunt. I have a pastor who’s not afraid to clean the toilets at church. I’ll follow. I have a boss who’s not afraid to climb under a house. I’ll follow. I have friends who’s not afraid to pray in public. I’ll follow. I have a wife who’s not afraid to put her family’s needs before hers. I’ll follow.

If you’re a leader, I’m more apt to follow if your more likely to get dirty!

June 10, 2011 Posted by | devotion, Leadership, Serving | , , , , , , , | Leave a comment